The “Who’s Your Gladys?” video series of customer service “quick tips” is ideal for staff meeting openers, weekly mini-courses or tools for reinforcing an already great customer service culture. We’re excited to contribute to your customer service success!

Here are a few ideas . . .

1. Watch and enjoy.
2. View with employees.
3. Use them as a measurement tool with staff - how is your company performing in the area that’s discussed in the video?
4. Use to celebrate what you’re currently doing right!
5. Assign each tip video to staff members and at your next staff meeting, discuss how that tip applies to your business.